1 2 aim
  • Connecting the Bay Area since 2009

Request Technical Support

We're here to help!

If you're experiencing technical difficulties, please fill out this form to notify our on-call technician. You can typically expect a reply within 30 minutes (during business hours) for urgent outages, or 6 business hours for non-outage related requests.

You may also call our office at (510) 266-5800 if this is an extremely urgent issue.

Full Name *
Email address*
Phone Number*
I prefer to be contacted by:
Street Address:
Apartment/Unit:
City:
State:
ZIP:
Please describe your request or technical issue:


A copy of your request will also be emailed to you.

Before proceeding, please verify that you're a real person by completing the captcha below: